Please skip any steps that are not applicable (e.g.

Sorry about the issue you're experiencing with Craft! As a next step, I'd like to have you perform a comprehensive, deep uninstall/reinstall of Craft using the steps below. If you have any trouble with these steps at all please let me know where you get stuck. Install CraftManager and then install Craft plugin for Photoshop and make sure the plugin is up to date.Ĭould you please also send me a screenshot for 'About this Mac'? In your 'Applications' or the folder in which you installed Craft Manager, delete 'CraftManager.app'ġ3. Search for `craftmanager` and delete any files that deal with the Craft Installation process.ġ0. In the Application Support folder locate the following files and folders and move them to your trash:ĩ. Open a new Finder window and click on the menu bar option 'Go' then select 'Go to Folder' and type in `~/Library/Application Support/`ħ. Open the Activity Monitor (via Applications > Utilities > Activity Monitor), and then force quit the CraftManager.Ħ. Quit Craft Manager (by clicking into the 'C' > clicking the gear icon > choosing Quit).ĥ.

Click on 'Uninstall' next to ”Craft for Photoshop”, then click the 'x' in the top right corner of that window.Ĥ. Clicking the gear icon and select 'Preferences'ģ. Open Craft Manager from your Application folderĢ. When you have a minute, could you please follow the steps below to reinstall CraftManager and the plugin? (Please skip any steps that's not applicable for you)ġ. Thanks for checking that for me! Could you please also check if the generator folder includes '-generator' and '-generator' folders, if the generator folder is empty, it indicates the plugin is not installed properly.

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